FAQ

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Everything you need to know for your holiday in Cattolica

On this page, we have compiled answers to the questions we are asked most frequently. If you still have any queries or specific requests regarding your stay, please do not hesitate to contact us directly: we are always here to help!

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ARRIVAL, DEPARTURE, STAY

Yes, our accommodation is easily accessible by both train and local bus services.
The hotel’s communal areas are accessible; however, we do not have rooms specifically designed and equipped for people with disabilities.
We are in a very convenient location: the beach is just 200 metres from the hotel.
You’ll find everything you need right nearby: shops, a supermarket, a chemist’s, a church and even tennis courts.
Yes, the hotel is located right next to the Cattolica Aquarium, making it ideal for a fun-filled day out.
Yes, a deposit of €300 is required to confirm your booking.
With regard to the deposit paid, our cancellation policy is as follows:
if the booking is cancelled within 14 days of arrival, the deposit will be retained;
In the event of cancellation made 15 days or more before arrival, the deposit will be credited towards another stay of the same duration or, upon specific request, will be refunded.
In the event of early departure, a penalty of €300.00 will be charged.
Rooms are available for check-in from 12:00, whilst check-out is required by 10:00 on the day of departure.
Yes, you have complete freedom to come and go as you please at any time, so you can make the most of your holiday.
No, the tourist tax is not included in the rates and must be paid separately at the accommodation.

SERVICES

We offer full-board and all-inclusive packages, designed to provide you with the utmost comfort.
Yes, our guests are welcome to use the swimming pool at the Hotel Savoia. It is also ideal for children and is open from 9.30 am to 12.30 pm and from 3.30 pm to 7.30 pm.
Yes, our guests can use the wellness area at the Hotel Savoia.
We are delighted to welcome families and their little ones, but please note that we do not offer any specific children’s activities or entertainment on site.
Beach services are always included when you choose our All-Inclusive package.
Our main beach is "La Playa 73", which is just 200 metres from the hotel.
Yes, we provide a secure, covered car park located 1 kilometre from the hotel. The service is completely free of charge.
Dogs are welcome! They may stay in your room but are not permitted on the breakfast terrace, in the restaurant or in the wellness area. A final charge of €40.00 is required to cover the cost of sanitising the room upon departure. We ask that you ensure your dog does not disturb the peace and quiet of other guests. You may also take them to the beach: for the rules and regulations regarding the pet area, please speak to the lifeguard at our partner beach, La Playa 73 (da Stefano).
Yes, the building has a lift so you can easily reach the different floors.
Yes, our bicycles are available to guests free of charge for a leisurely ride.
No, unfortunately we do not offer a luggage storage service on site.

THE ROOMS

No, our rooms do not have a direct sea view.
The minibar is available on request for a small additional charge of €4.00 per day.
Yes, all rooms are equipped with individually controlled air conditioning, which is included in the price of your stay.
Yes, all our rooms have a private balcony.

KITCHEN

Yes, we offer gluten-free options and products designed for people with coeliac disease.
Yes, our kitchen is happy to offer alternative dishes for those following a vegetarian or vegan diet.
Certainly. Please do let us know about any allergies or intolerances when you book so that we can make the necessary adjustments.
No, we do not offer early opening times or special menus designed exclusively for children.
Our opening hours are designed to give you all the flexibility you need:
Breakfast: 7.30 am to 10.00 am
Lunch: from 12.30 pm to 1.30 pm
Dinner: 7.30 pm to 8.30 pm
Yes, we’re happy to prepare a packed lunch for you to take with you on your outings, if you’d like.
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